HOPE_16 (2025): "Aging Cyber Safely" (Download)
Laura Sang Hee Scherling
Josefina Piddo
Saturday, August 16, 2025: 12:00 pm (Little Theatre): This presentation asks how we can better care for our older adults and improve cybersecurity awareness training and policies with their needs in mind. American adults over the age of 60 filed over 100,000 cybercrime-related complaints to the FBI in 2023 and experienced losses amounting to $3.2 billion. Older adults are the most vulnerable to cybercrime, and studies have found they feel ashamed to disclose having been victims. Although important initiatives exist, such as AllState's training sessions on cyber safety and AARP's free fraud helpline, there's a noticeable shortage in relevant resources. This research examines emerging cybersecurity awareness resources and policies supporting older adults, drawing from interviews with FINRA and the Identity Theft Resource Center (ITRC). It also presents findings from the cybersecurity awareness initiative founded by the presenters: the Cyber Care Institute, recently introduced to four organizations and over 100 students in New York City.